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1.
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I get the error message '404 Not Found'
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Reason
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This error message occurs
when a server on the Internet cannot find the
page that you have requested. Unless the
pages you are looking at belong to you, there
is nothing that can actually be done to resolve
the problem, short of e-mailing the owner or webmaster
of the pages and telling them which one doesn't
work.
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Resolution
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If the pages do belong
to you, then ensure that all the links point to
files which definitely exist, checking the spelling
of the filename including capitals and file extension
(*.htm is different to *.html)
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2.
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A page I use all the time doesn't seem to
exist any more
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Reason
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Like the last problem,
this is a fault which you have no control over,
unless the pages are owned and written by you.
This error occurs when pages have been deleted
from the Web Server, possibly because they are
just about to be updated or they are erroneous.
There could also be a fault with the server that
the pages are coming from - it could have crashed
or be in the middle of a reboot for example.
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Resolution
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There is no real resolution
for this, apart from ensuring that you are using
the correct address and to keep reloading the
pages.
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3.
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A page I am trying to access is asking for
a username and password
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Reason
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You are trying to access
a restricted part of a website. If you have
permission to use this part, and have been given
a username and/or password, then type the details
into the box and click on OK. If you do
not have permission to use this part, or do not
have your username and/or password, then you will
be unable to access the pages.
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Resolution
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If you are supposed to
have permission to the protected part of the website,
mail the webmaster of the site informing them
you are having problems gaining access.
They will be able to help you further.
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4.
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A page I am accessing comes up with "JavaScript"
errors
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Reason
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This again is something
that is server related and cannot be fixed by
someone who is just browsing. The person
who has written the pages has made a mistake in
the programming of the JavaScript, which is why
the browser informs you of the errors. Sometimes
the browser can warn of errors when none exist,
because the temporary file cache is full.
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Resolution
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Firstly delete the temporary
internet files (also known as the cache).
If this does not make any difference, then the
problem is with the server. Try accessing
the page later on to see if the problem has been
resolved.
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5.
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I want to delete IE4 and install IE5 instead
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Reason
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As IE is very much a part
of Windows 98 and features quite heavily in all
other Microsoft Windows products, you cannot completely
delete a version of IE. However, if you just want
to upgrade to IE5, then you can do this, and it
will remove IE4 for you!
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Resolution
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The best thing to do is
to go to the newsagents and buy a PC Magazine
which has a Cover-CD on the front. Examples are
.net magazine and PC Plus. Ensuring they have
Internet Explorer on them, buy the CD and then
when you are at your PC just pop it into the machine.
The CD should autostart, and then you will be
able to follow the prompts to find IE and install
it on your machine. If you are using Windows 98
then you can also make use of Windows Update,
which you will find at the top of the Start Button
on your desktop. However, the download for IE5
is very large, and could take up to a day to download
depending on the options you select and the speed
of the modem, which obviously might cost quite
a bit!
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6.
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On installing a new version of IE, I have
lost a lot of features, like my Active Desktop
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Reason
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The
chances are that the updated versions of Active
Desktop and the shortcut bar on the 'start bar'
were not installed when you set up the new version
of IE.
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Resolution
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If you installed IE from
a Cover CD, put it back in the machine and re-run
the setup program, and make sure that all the
features that you want to use are selected, as
many special features aren't selected as standard.
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7.
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I want to change the spinning
logo in the top right of Internet Explorer for
one my friend has given me
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Reason
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The spinning logo in Internet
Explorer is actually just a collection of images
added together to make the whole animation. The
file itself (assuming you have installed IE in
c:\program files\internet explorer) lives in c:\program
files\internet explorer\signup.
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Resolution
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To change the logo, firsly
copy the one that is in there (if there is one)
to another place for safe keeping, and then put
the new files in that folder. IE should find them
and use those instead.
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8.
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When I start IE it comes up with an
error message saying "Internet Explorer cannot
open the file specified"
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Reason
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A default page has been
specified for IE to use when it starts, and that
file has been moved, renamed or deleted.
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Resolution
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In IE4, choose Edit ->
Preferences, and then change the Home Page setting
to about:blank.
In IE5, choose Tools -> Internet Options, and
then change the Home Page setting to about:blank
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